Viking Electronics DLE-300 Advanced Line Simulator

Description

Advanced Line Simulator provides two-way communication between standard analog telecom products, such as modems, fax machines, Key Systems, PABX's, as well as standard telephones.
Features:
Supports all high speed data Produces Name or Name and Number Caller ID data
Audio input/output for recording voice prompts
40 V DC talk battery
Precise call progress tones (dial tone, ring back, fast and slow busy, SIT, and re-order tones)
Standard and distinctive 20 Hz AC ringing
Provides CPC breaks after disconnect
Touch Tone detection
Ringdown mode (no touch tones required)
911 trainer mode for classroom training
TWACOMM.COM IS AN AUTHORIZED CERTIFIED DEALER OF VIKING.
Shipping & Payment
Please Note: Free Ground shipping only applies to shipping addresses within the Contiguous United States.
For payment, you will be emailed a link to checkout. You will then be able to select shipping options and to enter your shipping and billing information. We offer your choice of Credit Cards (VISA, Master Card, American Express, or Government IMPAC).
Sales Taxes
Residents of California please add 7.5% sales tax to your order (8% for residents of Orange County, CA). Purchasers from outside the United States are responsible for all taxes and duties levied by the country where the item(s) are being shipped.
Orders shipped outside the US
All international orders are shipped at the discretion of TWAcomm.com via UPS, FedEx, or Priority Mail by the United States Postal Service, unless specifically requested by the customer. All orders shipped to locations outside of the US requiring waybills will be subject to a .00 waybill charge. TWAcomm will not be responsible for any import duty, import tax, customs fees or any other expenses levied upon delivery of any equipment shipped by TWAcomm to any country other then the United States of America. Such fees are the sole responsibility of the receiver to satisfy any cost associated with said shipment. Most items are shipped via United Parcel Service (UPS), Federal Express (FedEx) or United States Postal Service (USPS). Some large items may be forwarded via motor freight carrier. All orders received before 12:30 Noon PST (business days) are processed and shipped the same day (based on product availability). All other orders maybe processed later on the same day, but shipped on the next business day.
Shipping charges on most orders are set at a fixed rate by our systems. These charges are not the actual shipping charges charged by the carrier but a discounted amount charged to our customers as a convenience. Heavier shipments are determined by the weight of the items and the dimensional weights charged by UPS/FedEx/USPS. All shipping charges will be shown in your shopping cart after you have entered your zip code/postal code. Additional charges will be added for shipping outside the 48 contiguous states of the USA. Should any additional shipping cost apply, TWAcomm will send you an email or call you requesting confirmation of such additional charges prior to shipping.
Refused Shipment by Customer
If you have placed an order and TWAcomm has shipped the product, in the event that the receiver refuses the shipment for any reason the customer will be responsible for the true shipping cost charged by the carrier to his/her location as well as the return shipment to TWAcomm. Once the carrier has returned the equipment to TWAcomm, credit will be issued to the customer's credit card account less a 10% restocking fee and the actual shipping charges by the carrier. The flat rate shipping charge on your order is not the actual shipping charge by the carrier, but a discounted charge provided by TWAcomm to its customers.
Errors in shipping
It is the customer's responsibility to confirm when placing their order online or by phone that the desired method is selected and confirmed. TWAcomm will not be responsible for errors entered by the customer after the order has been confirmed by email. TWAcomm makes its best efforts to ship the customers order as they so wish and have selected. On occasion, an error may occur by the TWAcomm shipping department whereas the method in which the customer has selected correctly is not entered. In the event this occurs, a credit between the method selected and the actual delivery time of the shipment will be credited to the customer's account after TWAcomm has received confirmed delivery from the carrier. For instance, if a customer orders a package Next Day Air with delivery by 12:00PM local time, and the package is not delivered until the next day, a credit between the charges for Next Day Air AM Delivery and 2-Day Air delivery will be credited to the customers account or credit card. The credit will appear within 24 hours of notification request. At no time will credit in full be issued unless the carrier has lost the package and TWAcomm has opened a claim.
Equipment Damaged during Shipment
TWAcomm and its vendors / suppliers make their best efforts to package your shipment to protect it from any damage that may occur from normal shipping methods. From time to time damage may occur from our normal carriers and is out of the control of TWAcomm. All packages are shipped fully insured by TWAcomm through its normal carriers and TWAcomm must report any damage in a timely manner to be reimbursed for damages caused by the carrier. It is the customer's responsibility to inform TWAcomm within FIVE (5) Business Days of any damaged equipment received. It is always best to refuse any package received that appears to be damaged and have the carrier note rejection due to damage. TWAcomm may be required at the time of opening a claim with the carrier to produce the package for inspection. PLEASE keep all packaging and containers/boxes for the inspector. The customer must cooperate with TWAcomm and the carrier to expedite the claim. Credit will be issued to the customer once the carrier has accepted the claim and the carrier agrees to pay for the damage. NO CLAIM FOR DAMAGED SHIPMENTS OR EQUIPMENT WILL BE ACCEPTED BY TWAcomm AFTER FIVE (5) WORKING DAYS OF RECEIPT BY CUSTOMER OR PROOF OF DELIVERY CONFIRMED BY THE CARRIER TO THE CUSTOMER.
Address Corrections
If a customer enters an order with the incorrect delivery information (i.e. Wrong Address, No Suite Number, No Floor Number, No Company Name or Wrong Zip Code) and TWAcomm is billed for an "Address Correction" by the carrier, the customer agrees to have the credit card on file with TWAcomm charged a .00 Address Correction Fee to off-set the charges assessed by the carrier. The customer will be notified by email from our customer service department of this correction and charge.
Other shipping arrangements may be made upon request. If desired please add such requests in the Comments box on the order form.
Lost Shipment / Undelivered Shipments
In the event a shipment to you has been lost or misdelivered, it is your responsibility to notify our customer service department within 14 days of your order date and inform us that you have not received your goods in a timely fashion. Claims for lost shipments must be made with the carrier and it is imperative that you inform us within this amount of time. Any claims for lost shipments or equipment not delivered must be made within these twenty-one (14) days or no credit will be issued to the customer or credit card holder. Any Claims outside of 14 days will be denied and TWAcomm, Inc. will not be held responsible for any reimbursements of any costs.
Once a claim has been approved, the payment will be processed. TWAcomm will credit the credit card of the cardholder or reship the equipment as requested by the customer within five (5) business days. In the event the equipment was purchased by cash, check, wire transfer, typically, claim checks are mailed to the shipper's billing address on file three to five business days (3-5) after TWAcomm receives the payment from the carrier. In the event the claim is not approved for payment, TWAcomm will contact the purchaser.
Orders for Resale
Orders shipped within California for resale may not be subject to sales tax if for resale purposes. When placing an order for equipment that will be resold, please click here and download the California Resale Certificate. After completing the form please print it, sign it and email it to us. Upon review and acceptance the sales tax on your order will be cleared and your order will be shipped. Credit for California Sales Tax must be issued the same month in which it was changed in the event an error occurred charging sales tax. No Credit will be issued after the month in which the purchase was made. The California Franchise Tax Board allows for you to report tax paid in conjunction with operating your business and to deduct it from your current reporting period.